Trade-In Terms & Conditions
Version 2026-07-30. These terms apply when you sell a device to Tech Corner.
1. Your quote
The price we show is based on the model, storage size and condition you select. It is an estimate based on your description, not a final offer. The final amount is confirmed after we inspect your device.
2. Sending your device
You can post your device to us yourself at your own cost, or buy a postage pack from us, which includes a box and a prepaid label. Until your device reaches us it remains your responsibility, and we recommend obtaining proof of postage.
3. Before you send it
You must, before posting:
- back up and erase your personal data;
- remove any account lock, including iCloud, Google or Samsung accounts - we cannot process a device that is still linked to an account;
- confirm the device is not blocked, blacklisted, lost or stolen;
- confirm you are the legal owner and entitled to sell it.
We are not responsible for any data left on a device you send us.
4. Inspection and revised offers
Every device is inspected on arrival. If its condition differs from your description - for example if the screen, casing or battery is graded lower than selected, or a fault is found - we will email you a revised offer explaining why.
You can then either:
- accept the revised offer, and we will pay you that amount; or
- decline it, and we will return your device to you free of charge.
If we cannot agree on the condition of your device and you do not reply to us, we will attempt to contact you by email and telephone. If we are still unable to reach you, we will return the device to the address provided with your trade-in, and we will not be liable for any losses arising from that return. We will never sell or dispose of a device without your agreement.
5. Payment
Payment is issued once you accept our offer, by the method you selected - bank transfer, PayPal or store credit. Payment normally reaches you within two working days of acceptance. Payment details you provide are your responsibility; we cannot recover funds sent to details entered incorrectly.
6. Devices we cannot accept
We may reject and return a device that is blocked, blacklisted, reported lost or stolen, still linked to an account, or not as described to the point that it has no resale value. Devices reported as lost or stolen may be reported to the relevant authorities.
7. Recycling
Devices with no resale value may be recycled responsibly, but only where you have agreed to this at checkout or accepted an offer covering it.
8. Contact
Questions about a trade-in? Email support@tech-corner.co.uk quoting your trade-in reference.