Complaints Procedure
How to complain, and what happens when you do.
Tell us first
Email support@tech-corner.co.uk with your order or trade-in reference and what has gone wrong. Most problems are settled in one reply.
If that does not settle it
Ask for your complaint to be escalated. It will be looked at by someone who was not involved the first time.
What to expect
- We acknowledge a complaint within two working days. - We aim to give a full answer within ten working days. - If it will take longer, we will tell you why and when to expect one.
If you are still not satisfied
You keep every right you have under consumer law, including the right to seek independent advice from Citizens Advice.